Romanoff Renovations

605 Glendale Ave unit 104-a, Sparks, NV 89431, USA

About Romanoff Renovations

3.3 / 5

from reviews

Is this your business?

    Brandon Smith
    September 26, 2020

    Good luck with Romanoff. Communication is terrible. We are now over a month past the scheduled completion date for our flooring project. The first lead installer did not finish the job because of a missing stair piece. Ok, I get that things happen, but he never bothered to let us know. Left it for us to discover after we returned home. I had to call multiple people including Home Depot to figure out what the issue was. Finishing and trim work was also poor. Stair cut short with a gap showing, moulding pieces not flush, door tracks for sliding closest not reinstalled properly, transition pieces to the bathroom tile not glued down. Mario, the “manager”, for this romanoff location always has an excuse as to why he can’t take a call. I’m always promised a call back, but that has only happened once over the past month. Seems like others have had positive experiences with this company, but unfortunately not the case for us Update: Bumped to 2 stars because Travis called to make sure everything was corrected. The 2 guys that came out to finish the stairs also made quick work of the shoddy finishing work. Went to return some of the excess material to Home Depot, and even the asst manager there said Mario has a known reputation of not following through, and to only deal with Travis in the future.

    miranda powell
    October 08, 2021

    After being canceled on twice, and being told our carpet that we purchased in June wouldn’t be installed till December, we canceled our order. I’ve never worked with a company so unreliable. It appears this company is known for cancelling last minute on there customers who have waited months for the appointment. I told RomanOff I can’t keep taking time off for them to just cancel last minute and they could care less. Not sure if they only blow off customers that they get from Home Depot but there is a common trend in reviews, very disappointing. Save yourself the time and energy and find a different company.

    gary titus
    June 25, 2021

    I hate to do it, but one star is probably still too much. I tried, key word, "tried" to buy carpet from the Carson Home Depot store. The people working in the store were actually pretty good and tried hard. Problem is, my $10,000 worth of carpet never got installed. Their install vendor Romanoff Renovations is a DISASTER! So, if you've ever had your whole house carpeted, you know that everything has to be emptied and removed from the carpeted areas. In my case this included taking apart four beds and two sectional sofas because Romanoff Renovations refused to do that on a call the night before the install. So my son and I did it all; took a combined 7 hours. Then the day of install - NO CALL NO SHOW. When I called them, they said they would start the job the next morning. The next afternoon, they called and said they would be there the next day. You get the picture...this happened 5 times, yes 5 different days. Never got the carpet. Then after all that, Romanoff Renovations did offer to do the install in 45 days, how nice. Home Depot refunded the $10,000 and the $50 measure fee. Home Depot is only as good as their vendors. So, one star!

    Nanine Van Draanen
    June 25, 2020

    They were the Home Depot local contractor to install carpeting throughout my house. The installers were on time, very professional, and maintained appropriate covid-19 precautions throughout the process. They finished the work ahead of schedule and worked with me on the best way to manage my two pets during the install. You don’t get to choose the installer when you buy from Home Depot, but I’m very glad it was Romanov. Really great work.

    Wlma Juachon
    May 08, 2021

    We were cancelled twice less than 24 hours of our appointment dates and it’s a long wait to get reschedule . Our living room vinyl flooring was installed without problem BUT we have 3 stairs that wasn’t done because the product was special ordered. After 2 months , product finally arrived & got a confirmed installation date . Installer spent 10 hours for 3 stairs which has to be redone by Kevin Stoen. Kevin arrived promptly, he is highly skilled in this line of work , explained everything about the work to be done , communicate with us clearly and is friendly. We were very impressed beyond our expectations after he was done with the stairs. Kevin is definitely a valuable asset to Romanoff Renovations .

    Romanoff Renovations

    Our Address

    605 Glendale Ave unit 104-a, Sparks, NV 89431, USA

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